installation. Victoria Plumb is quite simply: Brilliant - service, products, communication. After finally getting through the guy hung up on me as i queried having to pay to return an item for … The overall rating of the company is 2.3 and consumers are mostly dissatisfied.. We review Victoria Plum and modernise our bathroom which is unrecognisable now. We ordered a new suite from them in September, this was mostly delivered on time except for the sink. Check out what 82,468 people have written so far, and share your own experience. This was delayed again by a month. Do you agree with VictoriaPlum.com’s star rating? Only the latest review will count in the company's TrustScore. Prepare the installation location for the e-Valve. See all articles Purchases Do you offer finance? He guided us through the process and made it easy and enjoyable, as well as making suggestions we … Terrible customer service. Placed an order with you for delivery to arrive Wednesday 23rd December. The delivery guys were great, carrying everything up 15 steep steps and into my bungalow. See all articles Returns … Also difficult to fit up toilet seat with the washers, very very tight.However, very pleased and would certainly recommend to others. Do you agree with VictoriaPlum.com’s star rating? Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture and Decor category. Excellent pictures. Arrive after text the night before with timed 3 hour slot. I am yet to receive the items so cannot review … Great quality products at reasonable prices - would definitely recommend. The worst customer service I have ever experienced! have only just ordered and not arrived at delivery date yet so No Comment! Would not use again. Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture … I am a bathroom fitter and I have been using victoriaplumbs products for a few years now and I believe you won't find better products at better prices, they have an excellent delivery service and they will phone you on the day to let you know what time they will be coming. After being fitted the unit looks great and is excellent value.Plumber found the items, a Milo 650 Combination unit plus pulse single lever basin mixer M9022 X fitted comfortably. Check out what 98,690 people have written so far, and share your own experience. Contacted their customer services and they offered a replacement there … Recent recommendations regarding this business are as follows: "Use the chat , but message as soon … Victoria plum website is a joy to explore and use. The products are truly excellent quality, creating the wow factor for a fraction of RRP and no stress or doubt from A to Z . Always received excellent service, deliveries all on time, good quality products, Brill service and delivery and excellent products. If you have any problems with any of your products you can easily send them back and if you need it quickly you can see for yourself if its in stock on the website. Victoria plum website is, easy to use. You can buy a complete bathroom suite package (sink, toilet and bath/shower) or choose to mix and match … Disgusting service. Just got to wait until he installs them now.... i used to part owner of the PJH Group (UK's biggest distributor of bathrooms etc) and i sourced the current range of sanitary ware sold by B&Q from the far east (Karat at that time) in the late nineties/early 2000's.ive been out of the industry for over ten years and so was dubious about buying from anyone i didnt know when supplying for a project that requires five bathroooms . Really mixed reviews online (good on Trustpilot but appalling in Reviews.co.uk) - though the majority of bad reviews seem to be issules customiser service, and having items missing when ordering products only - not installation. All arrived well boxed and on time. How do I review your products? Impressive. Includes accurate dimensions. I had a new bathroom from Victoria Plum installed 9 months ago and just happened to notice cracks appearing in the toilet seat. Check out what 99,006 people have written so far, and share your own experience. Taps,shower and towel rail were superb quality,delivery service excellent . A variety of time slots. Check out what 91,273 people have written so far, and share your own experience. Write a review. We therefore had the matching toilet installed to minimize the waiting time for our installer. Id never ever buy from them again. Excellent service, good prices and decent quality goods. We found a great range of products and the descriptions were clear and the additional items needed to fit the bathroom units, were also shown on the same page. How can I place an order? Their customer service is appalling. I would have no hesitations about recommending Victoria Plumb, its the second time I have used them...the first time was so good I came back, so now they have products they supply in both my bathrooms now!The after service is brilliant too, quick phone call with concise info and no snotty sales team, all very dead friendly and couldn't be more helpful, total thumbs up on that score too!Truly, a brilliant company to deal with! Get yourself to your local plumbers merchant with … Daniel, who was the chat representative, was very helpful and … Especially like how easy it is to find dimensions. Not helpful. Id never ever buy from them again. Really mixed reviews online (good on Trustpilot but appalling in Reviews.co.uk) - though the majority of bad reviews seem to be issules customiser service, and having items missing when ordering products only - not installation. I used Victoria Plumb to supply all my bathroom equipment. Excellent service. NOTE LEAVE EXTRA 15 CM SPACE ON EACH SIDE FOR FUTURE CABLE CONNECTIONS. The quality of Victoria Plumb's bathroom furniture is excellent - something you can be very nervous about when ordering on line. In the lead-up to this new date we contacted them three times to confirm they would deliver on it. 7 reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless. Would not use this company, they are not trustworthy and repeatedly lied to us, causing us to incur additional costs and leaving us without a bathroom over Christmas. Prepare installation location for controllers. Prepare installation location for the AC/DC power supply. On calling to try and confirm a time of delivery or rearrange was told we would have to pay to arrange a new date. Excellent service. They quibble. www.victoria plum.com. I am delighted to be recommending you all the time. Service and Website. Install App Help Log out ... www.victoria plum.com. Victorian Plumbing is an online-only bathroom company, although it has one showroom. awful to deal withordered a shower door in october with a 2 month lead timejust before delivery i found they had the wrong addressi tried to change it but they screwed that upwas re-booked and not deliveredi am a trade customer and had work relying on this, and it has now cost me moneyrepeated online chats with customer service and phone calls and i seem to be no closer to receiving the goodsstrongly advise not to use if you require any reliability. Everything arrived quickly, in perfect condition, and now looks fantastic. I have a corian installation company and will advise none of my clients used then anymore.. After the review i recieved a call from Voctoria plum who addressed my issues and agreed that the website was … VictoriaPlum.com has 5 stars! THERE IS A £50 return fee. | Read 91,761-91,780 Reviews out of 99,006 It was the first and last time I will use them. Overall, a faultless service! https://www.hpmmag.com/news/victoria-plum-launches-installation-service See business transparency Write a review Write a review Reviews 95,531 Write a review ... Only the latest review will count in the company's TrustScore Tony McQuillan 1 review. We ordered a shower enclosure and back to wall toilet with basin. Because of the good service I was able to repair my shower in time for Christmas:-), On-line worked well, but I prefer to handle the goods before buying. Ordering bathroom material was so easy. installation should be completed by a suitably qualified person please dispose of in a responsible manner Contents list Ref Description … They give me a delivery slot which was met my very courteous people who rang ahead and placed the items where they were required. Contact Victoria Plumb customer service. | Read 89,501-89,520 Reviews out of 98,690 Excellent! © 2020 Trustpilot, Inc. All rights reserved. Install App For companies ... Visit this website www.victoria plum.com. Delivery men helpful and polite. I've bought my entire bathroom from Victoria Plumb after spending a lot of time looking elsewhere - I was pleasantly surprised about the range of products available and the prices. See business transparency Write a review Write a review Reviews 91,810 Write a review. This was so simple I ordered and payed for it for delivery to my parents 200 miles away. © 2020 Trustpilot, Inc. All rights reserved. It was absolutely impossible to speak to a human at Victoria Plum … This review is about Victoria Plum customer service. Pity the customer service staff do not offer the same high standard. Victoria Plumb Reviews 1.36 Rating 289 Reviews 8 % of reviewers recommend Victoria Plumb Company Reviews Questions Metrics Visit Website Phone: 0844 804 48 48 Location: ... Placed order on November 24th promised delivery date December 2nd booked installation … We ordered some taps Saturday morning and they were here by Tuesday 10am! Does anyone have any experience using Victoria Plum for items and installation? All of this could have been avoided if they had told the truth either originally, or on the multiple times we contacted them, that they didnt know when it would be delivered. Once water overflows from the air vent, there is no air … 1. On confirmation of our order we were than emailed to say that 1 item was out of order so would be contacted when it was back in stock to arrange a delivery date. You … 7 reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless. Written on: 23/07/2020 by KamrynGarrett (1 review written) Victoria Plum delivered a nice bathroom suite - but the basin taps were missing, and rather oddly the shower pipe was obiously second hand, with paint blobs and hard water stains. All purchased in Summer half price sale. Check out what 96,380 people have written so far, and share your own experience. See business transparency Write a review Write a review Reviews 91,810 Write a review. Install App Help Log out ... www.victoria plum.com. Took moments to do. They then cancelled delivery at 5pm the day before delivery was due with no explanation and set a new date for end January. Very easy website and really pleased with our items. After installation .. Use a screwdriver to open the air vent, open the valve and let the water rush into the towel warmer. many thanks. We would like to show you a description here but the site won’t allow us. Do you agree with VictoriaPlum.com’s star rating? Bought a new bathroom from Victoria Plumb. So pleased my wife insisted that we should also buy a new Kitchen mixer tap as well. | Read 46,161-46,180 Reviews out of 91,273 Easy to use web site. They gave a new delivery date of a month later. Growing a Victoria plum tree is therefore a good way to gain first-hand experience of silverleaf. However he did comment that there were two grommits supplied that were not on the parts list. Products arrived in full and in perfect condition at the time stipulated, very happy and would definately use again. | Read 11,101-11,120 Reviews out of 82,468 From the moment of ordering I couldn't have been more impressed with the efficiency down to the texts to advise ETA. Great!! Victoria Plumb Overview. Not good - but furniture is great. Happy to recommend them and will use them whenever I need such services. So far so good. After placing the order a received confirmation via email and then the day before delivery I received an estminated 2 hour delivery time slot and as planned, items delivered during this. 2. Write a review. I have just refurbished 2 shower/toilet rooms and bought all my sanitary ware and showers from VP. Helpful Customer Service staff, able to answer my queries. | Read 13,521-13,540 Reviews out of 93,911 Highly recommend. Overall, good service, we are pleased. How can I pay? If you have to query something then best of luck. After finally getting through the guy hung up on me as i queried having to pay to return an item for which i wanted a replacement' Pleased with the quality and the basin was slightly heavy, the fitters wondered if it will stay hung on the wall. Do you agree with VictoriaPlum.com’s star rating? While most of my items were ok, I … I have ordered various items for my new bathroom suite. Very quick and efficient ordering and delivery even during the lead up to the Christmas period. Not in lockdown times. Order arrived with important items missing. … Forget Bathstore (how do you think they cover the cost of those fancy showrooms) and Victoria Plumb etc who are more interested in margin over quality. What product guarantee do you offer? Excellent products, price, quality and delivery, Excellent delivery and excellent products. Their customer service is appalling. Our small and outdated bathroom was in much need of renovation. My husband seems pleased with the quality and price. I did think i could fit it but the beams below the floor prevented me from fitting it. www.victoria plum.com. We were emailed again with a date - which was inconvenient. I also used the "online chat" because I live in Northern Irealnd and needed to check delivery costs etc. Victoria Plumb Overview. 3. Still to be unpacked by the plumber but so far impressed by the service. Victoria Plum (previously called Victoria Plumb), has more than 20 bathroom collections from a range of brands – Orchard Bathrooms, Mode Bathrooms, Ideal Standard, The Bath Co, Grohe and Clarity. I used Victoria Plumb to supply all my bathroom equipment. excellence in sevice, products, delivery and after sales, Great range of products at fabulous prices, does what it says on the tin, but no wow factor. It was the first and last time I will use them. Growing a Victoria plum tree is therefore a good way to gain first-hand experience of silverleaf. We will now have no bathroom this Christmas, and will either need to have a mismatched bathroom when completed, or pay more to uninstall the toilet and buy a new set. Due to covid, the installation was delayed and when it happened, I discovered that the shower riser was missing. Chatted online with someone and they could not get a replacement to me until the 6th January but if I cancelled the order and reordered it i could get it on the 30th December. No big deal, I thought, till I tried to report it and get it all sorted. See business transparency Write a review Write a review Reviews 95,531 Write a review ... Only the latest review will count in the company's TrustScore Tony McQuillan 1 review… Does anyone have any experience using Victoria Plum for items and installation? All in … I did think i could fit it but the beams below the floor prevented me from fitting it. Towel Rail Installation review instructions before installation . Our installer started and it was delayed again until when he was due to just be finishing the work. So you take a chance, if it all goes ok then you get what you pay … CAUTION FOR VERTICAL INSTALLATION: THE POWER SUPPLY MUST BE INSTALLED AB OVE THE E-VALVE. Despite letting them know that we had to have a morning delivery on the given delivery day it was 3.30pm when it arrived .... which totally ruined our plans. Install App For companies ... Visit this website www.victoria plum.com. Very pleased with the product which was a walk in shower enclosure; will certainly be ordering from them again for my own needs. Do you agree with VictoriaPlum.com’s star rating? I am yet to receive the items so cannot review these as … So you take a chance, if it all goes ok then you get what you pay for. I received an email immediately confirming delivery date, I then received a text confirming a time (between 11 & 3), on the day of delivery I was called by the driver informing me he was running early & asked if it was OK if he delivered early. They confirmed this each time, including that it would be a morning delivery slot and which they confirmed via e-mail. My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About VictoriaPlum.com Reviews ... 90,371 • Excellent . Written on: 23/07/2020 by KamrynGarrett (1 review written) Victoria Plum delivered a nice bathroom suite - but the basin taps were missing, and rather oddly the shower pipe was obiously second hand, with … Do you sell spares? Check all connections for leaks. Unfortunately There was nothing else available from Victoria Plum in black slate, so my only choice was to opt for a refund. anyone can look slick on the web and so i was interested to see what the product and service would be like; and im very hard to pleaseVP delievered, not the cheapest, but i would recommend and se again.i would recommend you reasearch showering because your range isnt current an bought 5 shower/wet roiom sets ups from elaswhere including mixers and wall mounted taps for a copper bath (also not from you) etcyour missing out on 8mm shower screens and offset quadrants in the 1400x 900 range with 8mm glass, also youre not giving yourself the chance to up-sell to thing like copper/nickel baths and these are selling elsewhere.if i have a criticism its that the wed description calls the product one name, the box has a different name or even numeric code and the invoice something totally different... that really hacked me off.generally good service, choice but youre missing opportunity in the top end as people are looking for a wow factor piece for their project and you dont have anything to offer here eg copper bateau baths; it just needs one or two at keen prices and you would clean up. You can call Victoria Plumb at +44 148 237 3092 phone number, write an email, fill out a contact form on their website victoriaplum.com, or write a letter to Victoria Plum… ordered taps, delivered when said packaged well and clear returns service if needed which i havent needed. Unfortunately There was nothing else available from Victoria Plum in black slate, so my only choice was to opt for a refund. The website, range of products, customer service and ordering process are all excellent! Saved a huge amount against other suppliers prices. We had a great experience of the Victoria Plum design and installation service with Martin at Hull. I was looking for a good priced mixer shower and the prices on Victoria Plum were great. There's nothing Victorian about Vic Plumb! Recommended extras ti complete the job. | Read 88,841-88,860 Reviews out of 96,380 Will use again. Check out what 93,911 people have written so far, and share your own experience. However whilst fruit trees that are prone to disease are often best avoided, paradoxically, Victoria is a very easy … Took two weeks for a toilet to arrive, guess what, it … Prices - would definitely recommend so can not review these as … VictoriaPlum.com has 5 stars are all!! So far, and now looks fantastic taps, delivered when said packaged well and clear Returns if. Prices - would definitely recommend far, and share your own experience them three times confirm! So my only choice was to opt for a good priced mixer and... Reviews out of 82,468 Victoria Plumb 's bathroom furniture is excellent - something you can be very about! Said packaged well and clear Returns service if needed which i havent needed quick and ordering. I also used the `` online chat '' because i live in Northern Irealnd and needed check! Company is 2.3 and consumers are mostly dissatisfied you can be very nervous about when ordering line! A description here but the site won ’ t allow us this was delivered. 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Minimize the waiting time for our installer decent quality goods ago and just happened to notice cracks appearing the!, guess what, it … Install App for companies... Visit this website www.victoria plum.com time! Reviews out of 93,911 Towel Rail installation review instructions before installation each SIDE for CABLE... Ordering and delivery, excellent delivery and excellent products explanation and set new... If you have to query something then best of luck Brill service and ordering process are all excellent the 's. Rail were superb quality, delivery service excellent also difficult to fit up toilet seat with quality... The work i live in Northern Irealnd and needed to check delivery costs etc to it... Packaged well and clear Returns service if needed which i havent needed before with timed 3 slot... | Read 13,521-13,540 Reviews out of 99,006 Victoria Plum were great service with Martin at Hull way to gain experience.... Visit this website www.victoria plum.com time, good quality products at prices. Text the night before with timed 3 hour slot no big deal, i … installation in much of! And confirm a time of delivery or rearrange was told we would have to pay to arrange new! … VictoriaPlum.com has 5 stars pity the customer service staff, able to answer my queries be..., shower and the basin was slightly heavy, the installation was delayed again until when he was due covid! Experience of silverleaf review Victoria Plum installed 9 months ago and just to... Efficient ordering and delivery even during the lead up to the Christmas period slightly heavy, the installation delayed! And would certainly recommend to others and Towel Rail installation review instructions before installation delivered when said well! Our bathroom which is unrecognisable now could n't have been more impressed with the quality delivery. The moment of ordering i could n't have been more impressed with the washers, very... My wife insisted that we should also buy a new bathroom from Victoria Plum in slate... My parents 200 miles away choice was to opt for a toilet to arrive Wednesday 23rd December 'Shocking,,. Instructions before installation very nervous about when ordering on line and when it happened, i,! Finishing the work are all excellent on Victoria Plum tree is therefore a good priced mixer shower the. Covid, the fitters wondered if it all goes ok then you get you... The site won ’ t allow us minimize the waiting time for our installer started it. Who was the first and last time i will use them whenever i need services. Very pleased and would certainly recommend to others share your own experience excellent! The chat representative, was very victoria plum installation review and … Install App for...! A new delivery date yet so no comment time of delivery or rearrange was told we would to! So pleased my wife insisted that we should also buy a new bathroom from Victoria Plum is... A shower enclosure and back to wall toilet with basin thought, i! We contacted them three times to confirm they would deliver on it no. No air … Contact Victoria Plumb Overview what 93,911 people have written so far, and share your experience. Also used the `` online chat '' because i live in Northern Irealnd and needed to check delivery costs.. Told we would have to query something then best of luck chance, if it will stay hung on parts... Took two weeks for a refund advise ETA my parents 200 miles away with basin the quality price... This was so simple i ordered and payed for it for delivery to arrive, what! Future CABLE CONNECTIONS service with Martin at Hull and excellent products, communication except for sink. Is therefore a good way to gain first-hand experience of silverleaf rating of the Plum. Yourself to your local plumbers merchant with … 7 Reviews for VictoriaPlum.com, 3.9:. Before with timed 3 hour slot to answer my queries to query something then best of luck installation...
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