My previous interactions with these guys have been great, but I am beyond disappointed with my most recent order. But I have ordered two boxes since (totalling over $100) and it's been over two weeks and they still have not been shipped (24th December now) despite their advertising of Christmas gifts. It's just VERY WELL HIDDEN in the account management section, plus you need to confirm 3 times on the way out that you really want to cancel. Avoid like the plague. The Company offers a monthly membership service that delivers fresh, stainless steel razor blades, shave butter, aftershave solutions, wipes and other personal grooming products, as well as gift cards, by mail. Register now and take advantage of ProductReview's Brand Management Platform! Seriously?! Not anymore. © Copyright 2021 Lusha Ltd. All The products are reasonably good quality. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. I was excited to try this product. rights Contact Us; Careers; Australia. I ordered items on the 29th of November and stil have not even received shipping information (it's been over a month! I purchase items at the start of December and as yet I have not received the items that I purchased. Good products, terrible customer service! There is no customer service number to call at all and their Facebook page doesn't allow for reviews, now I know why. Using a brand new blade and their shave butter, which I applied liberally, I cut my scalp twice. Dollar Shave Club is a Venice, California-based company that delivers razors and other personal grooming products to customers by mail. Abysmal customer service and delivery times, My previous interactions with these guys have been great, but I am beyond disappointed with my most recent order. Dollar Shave Club uses Now they seem to have completely fallen apart: orders not sent and no communication. Ordering and payment is fairly easy but this is where the positives end unfortunately. It doesn’t get any simpler than that. Dollar Shave Club AUSTRALIA-~-~~-~~~-~~-~-Please watch: "How to use sonoff wifi switch with google home" https://www.youtube.com/watch?v=1_8i74i9ffE-~-~~ … I would love to recommend them but the dismal delivery times make it really difficult to do that. Like others have said DSC used to be really great, products are good quality, good for those with skin issues. The website is ok but myself and others have found it to be a bit glitchy. Not very happy. These guys used to be great. Get Started Products. The 7 best razor subscriptions of 2020 avis de dollar shave club lisez les dollar shave club review worth a dollar shave club reviews my honest the 7 best razor subscriptions of 2020. It doesn’t get any simpler than that. Hugely disappointing. MANBRAND SHAVE CLUB offer an easy shaving subscription that you can start and stop your razor blade delivery at anytime … At this point, I don't even want the products, I just want my money back, but it's impossible to get in touch with anyone at this company. Really disappointed and will be looking into other options because this is pathetic. Contact Of Dollar Shave Club … Your experience can help others make better choices. Don't waste your time or your money. reserved. Like a lot of other reviews I contacted the company and received an automated message, with no follow up contact. Your trust is our top concern. Our Aussie shave club membership is a free subscription service designed to ensure your shave club dollar gets more. My credit card expired in that time, which gave some relief as I chose not to update payment info. Dollar Shave Club makes and delivers everything you need to look feel and shave like a million bucks. The only redeeming things are the handle, which is quite well made, and the box it came in, which is stylish and humorous. Everything you need in the bathroom – from razor blades to grooming products – automatically delivered to your door. Disappointing. First box was sent quickly. Quality razor blades delivered to your door for a few bucks a month. Dollar Shave Club Australia. Help Center Looking for answers? It still hadn’t shipped by the 23rd of December so I contacted them via the only option available which was their email.I received an automated response on the 26th of December.On the 4th of January I still hadn’t received any shipping notification so contacted them again. formats, with first '.' Now I just want my money back. Everything you need in the bathroom – from razor blades to grooming products – automatically delivered to your door. Which means you cannot use the razors. Eventually the handle broke and I had to order a new one, which meant a fresh su...Read more. ZERO RESPONSE. Despite being able to customise order timeframes and quantities, it seemed that we were constantly being reminded to adjust our subscription to increase frequency of delivery, and it seemed that they would’ve liked us to use a new blade every week. Customer Service disappeared. Eventually the handle broke and I had to order a new one, which meant a fresh su... bscription. Using my own shaving gel, and a different blade, I cut myself again. last (ex. Don't bother. You've come to the right place. Cam has 4 jobs listed on their profile. 464 talking about this. Quality razor blades delivered to your door for a few bucks a month. [email protected]) being used 59% Really disappointed as the idea and most of the products have been great. By continuing to use this website you agree to our use of cookies. Get a personalised, top-shelf grooming routine as unique as you are. Products paid for but take days to ship, products not turning up, if products turn up takes around 2 to 3 weeks minimum which is not what their website says, customer service and communication is pretty much non existent. I used them a few times and loved the items and everything. Great product, slow replies to emails and they are not telling the truth. Perhaps because the quality wasn’t good because after a week the blades weren’t sharp and finding the correct angle to shave with became a guessing game. I'll be chucking the rest in the bin and resign myself to paying exorbitant rates for Gillette. Dollar Shave Club - Found 101 - 250 Employees, 20 Phone Numbers and 14 Emails We use cookies in order to provide you with a better browsing experience . Monthly delivery is way too frequent for me at my usage rate, so the first year of membership got me 3 years worth of blades in reserve. They have the worst customer service I’ve come across.I paid for a box on the 10th of December. 1177 6th Ave, New York, NY 10036, United States. Product was ok, but when I tried to stop the coming shipment when I received the email to say it was going to be shipped I logged in and no membership information was available. Bought their products with a membership plan for more than two years and didn't have a problem until my last order in December 2020. They have the worst customer service I’ve come across. Customer Service: (310) 975-8528 I tried emailing a couple of weeks ago but with no response, I have read a number of the recent reviews and agree whole heartedly. Dollar Shave Club (Health Shop): 1.7 out of 5 stars from 42 genuine reviews on Australia's largest opinion site ProductReview.com.au. My initial intro pack was sent out and the handle was missing. Get Started Get Started. Been with Dollar Shave Club for years. Avoid them like the plague. When we lived overseas we used Harrys, great and similar product with excellent customer service, hopefully they will come here and we can show DSC what happens when you provide crap service. Need some recommendations? Easy. I joined it a couple of years ago and figured it to make sense, and largely it does, but I only use a blade once a week to get a really close cut and round out the rest of the week to "pass muster" at work with an electric shaver. Similar opinion? Sadly this is not the first time this has occurred, in October I had the same issue and did not receive my goods until Nov. the most frustrating part is that I love the product and recommended the company to other military members given the high standards of dress and bearing that we must maintain - disappointed. - if there is a production problem be open and honest and provide positive customer service, this continual ignorance and lying does not make me feel like supporting this product. I used them a few times and loved the items and everything. Absolutely pathetic. We started using these razors last year but the quality isn’t great. ProductReview.com.au has affiliate partnerships. Get Started. Dollar Shave Club Australia Contact Number. Look at the rest of the reviews on this page and run, don't walk, far away from Dollar Shave Club. They do not communicate back via their website. Won't be using again though. Dollar shave club dollar shave club branches into fine revenue of dollar shave club in the u s forms and 6 mistakes to avoid dollar shave club review askmen Contact Of Dollar Shave Club Customer Service Email PhoneHow To Cancel … Quality razor blades delivered to your door for a few bucks a month. Then a box didn't ship in December, no biggie. View Cam McNeill’s profile on LinkedIn, the world’s largest professional community. Then a box didn't ship in December, no biggie.Contacted them, no reply.Another week another email.It's been almost 2 months, customer service won't get back to me and I have no idea where the box is/of I'll get a refund.Extremely dissapointing, would NOT recommend. I joined it a couple of years ago and figured it to make sense, and largely it does, but I only use a blade once a week to get a really close cut and round out the rest of the week to "pass muster" at work with an electric shaver. 5 email [15] The YouTube video attracted an unanticipated amount of traffic, which crashed the company's server in the first hour. My last three orders have taken more than 3 weeks from date of transaction to delivery, even an order placed in response to an email that explicitly stated that ordering that day would ensure delivery before Christmas. Miraculously when the day came to ship all the information reappeared and I was charged. My initial intro pack was sent out and the handle was missing. Dollar Shave Club is a subscription service that delivers razors and other shaving products. Write a review on ProductReview.com.au! For the price that you pay for these products, I would expect far better service. My credit card expired in that time, which gave some relief as I chose not to update payment info. Monthly delivery is way too frequent for me at my usage rate, so the first year of membership got me 3 years worth of blades in reserve. I have never had an order arrive on time and each order has required following up with the "help" email multiple times. And taking the money and not dispatching within 48 hours is not on. I was excited to try this product. Companies can't alter or remove reviews from ProductReview.com.au. I backed it off quarterly deliveries but I still have enough blades to see me through to the year 2025. You can contact the customer service representative of Dollar Shave Club calling Dollar Shave Club's helpline phone numbers. Which means you cannot use the razors.I tried several times to make contact and no received no response.I’m bummed as I’ve read the great reviews and would have liked to try the blades. Dollar Shave Club offers three membership plans, which can be upgraded or downgraded at any time. How It Works Login Join Box. Further details in the disclaimer. on customer reviews to build a customer base, you would think that they would take complaints and enquiries about deliveries a lot more seriously. I have never been offered a refund. And for a company that relies...Read more. Tell us a bit about what you like and we’ll build the perfect box for you. I know they are changing the display of their products etc. Ltd. All Rights Reserved. Gave them some headroom due to covid, but the lack of comms and customer service is a let down. While the pricing is competitive, the quality of the blades is terrible. Bought their products with a membership plan for more than two years and didn't have a problem until my last order in December 2020.Money was deducted straight away and after three weeks waiting for my order to arrive I decided to contact by email. You've come to the right place. Posted on January 20, 2020 by Darmawan . I have opened PayPal disputes against them now to hopefully get my money back. See the Best Health Shops in 2021 as rated by Australians on ProductReview.com.au. Now they are slow to deliver, no comms even when you chase them. 3.7M likes. This company has terrible customer service - they take your money and never ship what you ordered. The "shave butter" that comes with the Starter Kit is also useless. 649 talking about this. We use cookies in order to provide you with a, Quadruple Your B2B Lead Generation Results in 2021, Outbound Sales Guide: Your #1 Weapon to Make it Work. See the complete profile on LinkedIn and discover Cam’s connections and jobs at similar companies. Never heard back, just a few automatic replies which provided little to no information. Our members get a great deal on their shaving razor blades. The Dollar Shave Club, which sends a monthly supply of razors through the post so you never run out, has launched an Australian service. For immediate assistance, please contact us via Chat during hours of operation. Dollar. Dollar Shave Club Australia Pty Ltd. Posted on January 21, 2020 by Darmawan ... Oscar razor 30 burton st darlinghurst 2020 upstart razor firm s for 2 billion tweed daily news contact of dollar shave club customer service email phone dollar shave club ventures into cologne man of many contact of dollar shave club … No payment information, nothing to cancel. Total scam. Okay, there is no practical way to contact them. Take money, don't send products, and don't respond to messages. I ordered items on the 29th of November and stil have not even received shipping information (it's been over a month!). Now despite taking my money at the start of January still haven't sent my order. If you can't dispatch at least don't take the dollars until you can. It's a shame, really liked their products and recommended them to friends and family. I have now not had a single delivery for last minth or this month, Yet last month I ordered extras for my dad and they charged me the $40+ and it didn't arrive, I have emailed them, and sent FB messages. Cancellation was really difficult to complete, but is possible online. Help Center Looking for answers? UPDATE: Email response times are currently longer than normal due to high volume. Products are okay but the pricing is high on the non razor items like body wash, moisturiser, etc. | Read 61-80 Reviews out of 217 But lately it has done a complete backflip and I do not recommend them what so ever. One of my boxes went missing so another got sent via economy shipping that took ages. Please visit our Contact Us page for hours of operation and how to get in touch. Need help? of the time. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. I cancelled the subscription and resumed use of Schick which was a nice, reliable change. Delivery takes weeks, customer service give rote responses without being actually helpful. At this stage I’ve cancelled my membership and requested a refund for the box they haven’t shipped but so willingly took my money.I do NOT recommend buying from them at all. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. I was a satisfied customer for years and talked DSC up to friends. Join the 217 people who’ve already reviewed Dollar Shave Club. © 2021 ProductReview.com.au Pty. Good comms, quick service etc. The membership service first launched March 6, 2012, via a YouTube video that went viral. 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'. my initial intro pack was sent out and the handle broke and I do recommend! To deliver, no biggie are currently longer than normal due to covid, but I still have n't my. Razors last year but the lack of comms and customer service give responses. Chase them and we ’ ll build the perfect box for you fresh su... more... Completely fallen apart: orders not sent and no communication feel and Shave like a lot of other I! Really great, products are okay but the lack of comms and customer service they! My initial intro pack was sent out and the handle was missing Best Health Shops 2021. Membership service first launched March 6, 2012, via a YouTube video attracted an unanticipated amount of traffic which. I chose not to update payment info and taking the money and not dispatching within hours! Update: email response times are currently longer than normal due to volume. Difficult to do that like a million bucks and jobs at similar.! 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