It is still too early to determine durability. The purpose of waiting was to determine if there was going to be any issues with the chair over a decent amount of use. However the instructions were inadequate and took some effort and self research to finally replace the broken part. Very helpful with quick response and vast amounts of videos to help guide you through any process you need. Your quick, friendly and over the top service was memorable! Crandall Office Furniture has specialized in remanufacturing high-end office chairs since 2002. I'm very happy with my transaction and I recommend Crandall Office Furniture highly. Steelcase Leap V2 462 review:I am a 5'9" 200lb I.T. Once I was able to find an actual picture on officechairatwork.com it took only a second to ensure it was aligned correctly. (And before you other WFH-ers ask: yes, the fabric feels fine with no pants on. 1 use today. There was a work from home sale going on which was perfect for me as my old chair wasn't cutting it anymore. Would definitely purchase from Crandall again. I'm going to continue recommending them to anyone I know who asks about a chair, super pleased with this entire experience :), I started looking for a new chair. I purchased a Steelcase Think chair. Everything works perfectly and looks new! Our main focus has always been quality and affordability. callback: cb Helpful and friendly service and quality re-manufacturing. Great company, highly recommend. Highly recommend if you don't want to spend the $$$ on a brand new Steelcase. Oh, and the chair arrived extremely quickly, within about three days. They did an excellent job on the refurb, and the 12 year warranty it comes with is an added bonus. Give a gift card! Forget about Craigslist junk, go straight to them. Friendly service, quick shipping and products in excellent condition. To date, I am extremely satisfied and appreciative of my service via Crandall. Been a week since I got my Leap V2. All is now well with the chair. If you are looking for a decent chair because you recently started teleworking, this is the way to go! These two designs create a very different feel when seated in the chair. Bought a remanufactured Steelcase Leap V2 from them and have been very happy. Ordered a refurbished Steelcase chair, duplicating my office chair while working at home during the pandemic. Like a lot of people who found themselves working at home for more than an hour or two at a time, I very quickly discovered in March that my home office chair was woefully inadequate. Ordered a remanufactured chair, and it came with a leaky cylinder. We believe the only way to provide the best office furniture solutions is to ensure they’re the best products for the environment. Ordered my chair online and it shipped pretty quickly. Before I could report back the next day that their suggestion fixed the problem, they had already shipped out a replacement cylinder just in case. Highly recommend. Disclaimer: Delivery and install is not included but can be arranged for an additional fee. I bought a Steelcase chair from Crandall a few weeks back and all I can say is "wow." In fact, I really could not tell if anything had been used. Our office ordered several chairs from Crandall and they arrived in excellent condition and were easy to assemble. Very happy with my purchase. Find comfort in the fully upholstered seat and back. Quality is excellent - like new! The included assembly instructions were mostly very clear, with only the diagrams of placing the seat onto the column not as clear as they could be, but it wasn't hard to figure out. Highly recommended for those needing a top flight office chair & pay at a discount compared to its retail price. Super responsive; took care of my custom request, and when my order arrived it was extremely well-packaged and just as they promised it would be. Crandal has been helpful, informative, timely, and business-like throughout the purchasing process. A+ experience, got a V2 Leap Chair. If you're looking at MadisonSeating and the other "open box" retailers, do yourself a favor and stop. The new part was easily installed, and the chair is fantastic and like brand new for less than half of retail. Chair came in great shape. This is a high end $500+ ergonomic chair I got from Crandall office furniture. (The 1/2" drive socket is taller than the corresponding 3/8" drive socket.)
They do look stylish though. my first stop to check options. 10/10 for sure. Fast delivery, as promised, and chair is clean and in nearly brand new condition. During my use of the chair I noticed there was a lot of squeakiness. Ended up going with Crandall for a Steelcase Leap.Their customer service was excellent as I have recently moved and they called me immediately to ensure that the difference in shipping and billing address was legitimate. People using it report significantly less back pain and discomfort, and their musculoskeletal symptoms are lower than those of people not using Leap. Love my like new chair. I was really floored by how beautiful the choices are -- and while I admit that I'd looked at other official remanufacturers, including ones with only sad choices for fabric, none would even consider shipping to me. I particularly recommend purchasing from Crandall Office Furniture. For less than $20, I was able to fix it all by myself. Amazingly comfortable. Great price for their chairs, and amazing customer support. I almost never buy refurbished items, however given the price tag on a new Herman Miller chair, I decided to trust the positive reviews from Crandall and give it a try. My chair arrived on time and in like-new condition. It came packaged well and the directions were easy to put together. My partner found Crandall Office Furniture telling me I should invest in my office furniture and that this was the place to do it. The fact that this has a 12 year warranty is also a plus, now I don't need to worry if something happens to my chair :) I actually recommended them to a coworker because he was sitting in a wooden chair at home. Refurbished office chair with new upholstery, and components made the chair look and feel like new. From the service to the product, all 5 star. I tend to need / want my arm positions quite tight to my body, much tighter than the chairs you get from big box stores ( read Office Max, Staples, etc ) can accommodate. Very professional and they do what they say they are going to do! It was very noisy when I reclined and I could feel some mechanism rubbing and vibrating. Highly recommended! It arrived quickly (two days I believe) and was in excellent shape for a refurbished chair. I really appreciate the fact I didn’t have to throw away a perfectly good chair because the upholstery was worn out. While on that same phone call, the Crandall representative walked me through the process of what would take place on their end and about when I could expect the chair and all of it matched up with their well documented and transparent process on their website (all of which was completed a couple days faster than the laid out timeline).The chair is great. I'm happy to say this decision paid off nicely. They're now on my "go to" list. I can't find a blemish on it anywhere! I read about this company online and people seemed to be happy with the service, so i took a chance as I didn't want to spend a lot of money to replace my old office chair that just wasn't comfortable. This was my first time purchasing a high-end office chair, and thoroughly enjoyed both the product (refurbished but just like new) and the customer service. It was easy to assemble and very comfortable. I have an identical chair at my work. Steelcase leap v2 looks brand new. I absolutely would recommend Crandall Office Furniture to anyone who wishes to purchase a high-quality office chair but not pay full price. Awesome service parts worked great and videos are very helpfulNice Job. Also used crazy glue for the tension knob. Will definitely buy from this company again. I highly recommended Crandall for your next work chair! Their website showcases their brand amazingly well and provides detailed information about what your getting. My only complaint would be...... could you ship the base with the casters already installed? Customer support is stellar. Will be buying from them again in the future. I love the multiple arm rest positions. Just honest workmanship and great customer service. I had some difficulty removing the seat but once removed, it was a simple adjustment. If you are in the market for a chair..definitely consider one from Crandall. I could barely find any scuffs or scratches on the chair at all. The installation screws were a machine screw design unlike the type of screw design used for the original pads but they seemed to work. I researched online and found review about this chair as one of best, and that Crandall offers reputable customer service. They even helped with the change in the cushion for my seat as I have a back issue. However, while working from home during Covid I was starting to experience back problems. } I love it. Up to $300 Off Open Box Products From Herman Miller, Steelcase, Haworth And More + Free Shipping. I am now enjoying a chair that I would never have purchased had I not found it at a reasonable price through Crandall Furniture. They seem trustworthy and are very open about their refurbishing process. David went beyond what I was expecting for customer service. I'm very satisfied with my purchase and the customer service. Very, very happy with purchase. My old Aeron needed a new height adjustment/gas cylinder. They are fantastic to work with and the quality of the refurbs are tops! It shipped to me quickly, arrived nicely packaged and was in a like-new condition. It did have a small scuff on one of the adjustment knobs, but otherwise it was in great condition. They worked hard at getting me the perfect chair and I Love it! ); Purchased a remanufactured steel case Amia. In my company's work office we have Hermann Miller chairs which I love but my wife ordered the Steel Case Leap 2 which I assembled for her and of course I tried it out. I had my chairs in less than a week. I confirmed that 2 pm would be fine.Today is Monday. I finally got the seat on correctly, or so I thought. Ordered and within 2 weeks, I was sitting in my remanufactured chair. Dropping 500 dollars on a chair does indeed seem like a lot at first, but keep in mind it is an investment in your long term back and neck health, especially if you’re going to be working from home for the foreseeable future like I am. Keep in mind that this is all because they couldn't be bothered to make sure the chair they sent out was not defective. Our Steelcase V2 Leap Gas Cylinder fits the Steelcase Version 2 Leap office chairs that utilize the side activated cylinder. Thanks for a great experience. I ordered the chair with the Vintage English vinyl. I highly recommend using a drill with a depth gauge attachment so as to not worry about drilling through the desk. Honest people that take pride in their product and service. Steelcase Leap V2 (Office Chair): 4.4 out of 5 stars from 7 genuine reviews on Australia's largest opinion site ProductReview.com.au. Came with directions and a video but they weren't really necessary. Maybe I'm too picky. I am recommending this to all of my friends and colleagues! I only post reviews when I am really impressed and for customer service (after encountering a problem), price, and quality of product, I heartily recommend that you give Crandall a shot. I had inquired about the Steel case Leap V2 remanufactured chair and the email service was great. My Leap V2 will be an extra $100+ ($450 after tax) from here but I think it's worth it. It arrived in 2 weeks and setup took a mere 10 min. The chair went together easily and was in use in about 15 minutes. I would suggest anyone looking for an affordable refurb chair here - due to their willingness to help and speedy resolutions. My adult son really loves thisSteelcase Leap chair.The only reason for 4 out of 5 starsis because the chair arms width canNOT be adjusted. Would definitely recommend to others! I'd recommend them to anyone. A good company and a good product. Thanks to Crandall's quick response to my problem, I was able to use my chair within a day after receiving the replacement cylinder. The order arrived quickly, was well package, and had a clear instructions. Spoke with Steve Crandall who took the time to explain the differences between different quality ergonomic office chairs. He gave me great advice in terms of the various options that would be important for me, and was also happy to explain those that I wouldn't need. Quick shipping and excellent customer care. 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