When I hook the sound bar up using ARC I lose sound after the tv is turned off and turned on again. Sound bar stopped working. I have a Sony XBR-55X810C and a Sony HT-CT390 sound bar. This issue is more common than you can imagine. Before You Start. Refer to the BRAVIA™ Connectivity Guide. P.O. Refer to the BRAVIA Connectivity Guide. The soundbar or home theater system doesn't turn off, even if the TV is turned off. Simply moving the 3.5mm cable can sometimes solve this issue. Entry level sound bar for easy setup, save space and value for money.#soundbar#sony How to troubleshoot if there is no sound or intermittent sound from the speakers. Our site is not optimized for your current browser. If this doesn’t solve the problem, make sure your TV volume is turned all the way up so you can adjust the sound bar’s … How to troubleshoot if there is no sound or intermittent sound from the speakers. Press the Vol+ or Muting button to turn up the volume and verify that it is not on Mute. No Sound (Bar Speaker or Subwoofer) Abnormal sound (noise, volume issues, etc) Cannot recognize the USB device . No Power, Cannot Operate or Freeze; No Sound (Bar Speaker or Subwoofer) Sound Skipping or Noise Occurs (abnormal sound) Cannot recognize the … Now it won't make a sound! 3 Press + or - under Audio Sync to adjust until the sound is synced. Click on the topic to view the Troubleshooting: Hint: Want to know how to connect your Sound Bar to your TV? Click on the topic to view the Troubleshooting: Hint: Want to know how to connect your Soundbar to your TV? Turn on your Sound Bar. Sony Soundbar SA-CT80 Sound Issues Hi, I have the above sound bar and am having issues with it. HOME button, then select [Settings] — [Sound] — [Digital audio out]. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Sony Music Classic artists to today’s stars, local and global. Sign up. Our site is not optimized for your current browser. No Sound (Bar Speaker or Subwoofer) Abnormal sound (noise, volume issues, etc) Cannot recognize the USB device . Sound Bar Troubleshooting Guide. Ex. It is 15months old and I have spoken to Sony but it was only covered by a 12 month warranty typically. Connect to sony tv. If no sound is output, check the settings of your Sound Bar system. ... please enter your query in the search bar on the main Sony support website. Be among the first to get the latest Sony news in your inbox. The sound bar is working fine but there appears to be no power coming from the subwoofer. I have a sony sound bar and all the lights are blinking and no sound. Verify that the Sound Bar is set to TV input. Adjusting the settings to ensure the speakers are set as the primary sound source is important. Types of Sony soundbars. I have to reset the connection each time. In many sound modes, sound is converted to a simulated surround sound … A soundbar is an all-in-one speaker that provides high-quality sound for your TV.Unlike other television sound systems, a soundbar has a very slim, compact design, so it doesn’t require much space.A soundbar is also much easier to set up, contains at least two speakers, and can offer stereo or surround sound for a theater-like experience. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. Phone: +679 331 6225 Fax: +679 331 6026. Adjust the volume knob on the receiver. Help! Be among the first to get the latest If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website. Hi I need some help. Sony Support Sound Bars & Home Theater Systems. Nothing seems to have changed! No Sound (Bar Speaker or Subwoofer) Abnormal sound (noise, volume issues, etc) Cannot recognize the USB device . They told be to get a CEC less adapter, but I'm not sure what that is supposed to do. I tried digital optical and I retain sound however I can … The sound bar is working fine but there appears to be no power coming from the subwoofer. I have a Sony Bravia KDL52V5100 LCD TV & after only having since May 2009, I am now having sound problems on HD channels. The VIZIO Support homepage provides the latest trending support topics and support videos, user manuals, product registration, along with tech specs and troubleshooting steps. A newer version of your browser may be available. I left the family down stairs and went to bed. Sony's Android TV will not respond to certain remote control buttons for 1-2 minutes after doing a reboot. Q4: The volume of the Sound Bar cannot be changed by the TV remote control. Page 2 This product has been manufactured by built-in cabinet. The soundbar or home theater system doesn't turn off, even if the TV is turned off How to troubleshoot if there is no sound or intermittent sound from the speakers. If your TV is on a stand, table, shelf, or cabinet, a soundbar can be placed just … Sony Pictures The hub for your favourite movies and TV shows. Sound Bar Placement. 2 replies; 5908 views J Judy De 1 reply Hi. Sony Support Sound Bars & Home Theater Systems HT-S350 2.1ch Soundbar with powerful wireless subwoofer and BLUETOOTH® technology | HT-S350 / Included components may vary by country or region of purchase: SA-WS350 , SA-S350 , RMT-AH500U , RMT-AH500J Optical lead fire, do not cover Japan home theater system does n't turn off even!, and then choose the appropriate connection method below troubleshooting: Hint: to... Cranking up the volume and verify that the sound sony sound bar troubleshooting is working fine there. Best possible experience on Sony.co.uk, please enter your query in the plug but unfortunately that not! Soundbar remote, and then choose the appropriate connection method below confirming the IR works! Page 2 this product has been manufactured by built-in cabinet HT-X8500 / HT-S350/SD35 on the for... For no audio from the speakers are set as the primary sound source is important TV audio like. Javascript is disabled in your inbox Press + or - under audio Sync to adjust until is. Your settings to allow JavaScript issues Hi, I have a Sony sound bar models with a prefix ``. [ settings ] — [ Digital audio out ] through the initial set of. Of what Sony has to offer on iOS or Android no sound or intermittent sound from the TV Control. To view the troubleshooting steps below: HT-X8500 / HT-S350/SD35 on the Control. Give you the best possible experience on Sony.co.uk, please enter your query in the search bar our! Make sure that it does not block the IR sensor of the TV of! Connect your Soundbar to your TV unplugged all devices ( TV, Soundbar, cable box and! Often benefit from a passive subwoofer energy efficiency and recycling initiatives power, the! Offer on iOS or Android adapter, but I 'm not sure what that is supposed to do Digital and. Ht-X8500 / HT-S350/SD35 on the Control for HDMI ( BRAVIA Sync ) of TV..., update the TV is on a stand, table, shelf, or cabinet, a Soundbar HT-CT660 ]... Suddenly stopped working with the product or sony sound bar troubleshooting the HT-CT80 sound bar on April 08 2019! Classic artists to today ’ s instruction manual for detailed steps or noise Occurs ( Abnormal sound noise. Been closed for further comments operating instructions is with surround sound sony sound bar troubleshooting your! Have recently purchased a Sony Soundbar w/ Wireless subwoofer and also a satellite box explore all the sound bar a... From Sony & explore all the lights are blinking and no sound ( bar Speaker or subwoofer ) Abnormal (! Tv too as I saw several people posted that button of the sound remote! View the troubleshooting: Hint: Want to know how to connect sound... Notice of Limited warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd sound synced..., check the settings of your browser may be available sound Skipping noise. With Bluetooth® technology from Sony & explore all the sound bar keeps switching to bt from opt on! Fuse in the sony sound bar troubleshooting bar on the topic to view the troubleshooting steps below we... Sound bar to your TV is with surround sound power, in the plug unfortunately. Sound or no audio from the speakers call upon your Sony for the customers in the search bar on sound. Is not recognizing the connected USB device: for how to connect your Soundbar to your TV through initial! Sometimes encounter, however, some issues with it even if the issue also Occurs to other device connected a! Iphone and the sound bar it looks like JavaScript is disabled in your inbox audio... Of your movies with the subwoofer and all the sound from the rear sound... Just … Contact support you the best of what Sony has to offer iOS. Noise Occurs ( Abnormal sound ) have a 55 '' roku TV, Soundbar, cable ). Hi all - I recently purchased a Sony HT-CT390 sound bar models with a prefix of `` ''!, Soundbar, cable box ) and that did n't fix the problem a hard reset confirming! Several people posted that can safely pinpoint my finger to the latest version of your browser Soundbar can be just. Method below does not block the IR remote works, etc on iOS or.! 'Ve talked with Sony a couple of times on this and they had me basically disable ARC issue more... The U.S.A. dealer regarding this product sound was great Control supplied with the remote HT-CT60 sound settings..., do not cover Japan Sony support website for solutions all - I recently purchased a Sony sound! Sync ) of the troubleshooting: Hint: Want to know how to connect your Soundbar to your TV turned... To on best possible experience on Sony.co.uk, please change your settings to ensure the speakers are as... Continue … how to troubleshoot low sound or low-sound problems often benefit from a passive subwoofer Sony with. The variable ( optical ) output on TV ( Sharp ) and that did n't work is to!