16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Terrible craftsmanship. **Marquis Next Level Power Headrest Wallhugger Power Recliner (Made to order fabrics and leathers)** **Next Level,** taking reclining in your favorite chair to Get reviews, hours, directions, coupons and more for Southern Motion at 298 Henry Southern Dr, Pontotoc, MS 38863. Please call us at 1-800-407-8665 For information for showroom hours. *Southern Motion Reclining Furniture* | Sofas and Sectionals. Box 1064, Pontotoc, MS 38863 We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Only had them for... To our shock the pieces arrived on 2/14/20 and we were shocked at the inferior poor workmanship, and... We bought 2 Southern Motion power recliners for $1300.00 in September 2018 from Art Van. Paid a pretty penny for a three recliner leather sectional and a leather reclining sofa. Our hours are 7:00 AM to 6:00 PM (CST) Monday – Friday. All 490 Southern Motion Furniture reviews. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. **Colton Next Level Zero Gravity Power Headrest Power Recliner (Made to order fabrics and leathers)** **Next Level**, taking reclining in your favorite chair to Call our customer service team if you have any questions on how to fill out the form. This has turned into a nightmare of epic proportion's. Only had them for about 5 years...with only one person in the home. Contact the Southern Motion™ retailer from whom The Client purchased The User's furniture, to obtain warranty service. Theodore Alexander. Affordable home furniture for sale from Rooms To Go. Initial Southern Motion complaints should be directed to their team directly. We ... said that she got the wrong (#1150) number when she looked the chair up in the books. Southern Motion, Inc. was founded in 1996 by Guy Lipscomb and Larry Todd and is based in Pontotoc, Mississippi. Southern Motion reclining furniture brings together attention to detail, comfort, and design in a way unlike any other furniture manufacturer. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Southern Motion Customer Service. I mailed the following letter many weeks ago and was hoping for a response. I've heard excuse after excuse after excuse and now BF Myers is saying they are leaving on the 22nd to go pick up the furniture in their truck and I will have it by Christmas. What can we help you with? Box 1064, Pontotoc, Mississippi, 38863, United States. All rights reserved. Not in my wildest dreams would I think that it would take this long to find and retrieve my couch that supposedly was sent to the wrong warehouse. **Contour Wallhugger or Rocker Recliner (Made to order fabrics and leathers)** Southern Motion knows comfort. Registration simply helps us to more quickly and effectively serve you. No response has been received... We purchased a southern motion recliner from Hortons Furniture in Wichita Kansas 4 years ago. ... non-returnable. SoCozi Reclining Furniture. The black metal patented parts of the RECLINING MECHANISM carry a Limited Lifetime Warranty. I purchased a couch and loveseat March 15, 2011. 49 Seconds. Pissed Consumer © 2021 All The seat cushion on one... Bought new leather furniture 3 years ago, the leather is literally peeling off of both pieces. © 2004-2021 ComplaintsBoard.com. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. The company also separately provides furniture reclining and reclining solutions. Many companies use Okin Power Supplies, such as: La Z Boy, Pride, Golden Technologies, Med-Lift, Berkline, Lane, Action, Flexsteel, Southern Motion, Best Furniture, VIP Cinema Seating, Palliser, Catnapper, and more. I custom ordered a dual recliner with the Consol first of September from BF Myers furniture in Goodlettsville Tennessee. Contact Southern Motion Furniture customer service. This isn't just occurring in a few areas, but all over the entire sectional. Seven months of use and falling apart. Stein World. Not in my wildest dreams would I think that it would take this long to find and retrieve my couch that supposedly was sent to the wrong warehouse. Do you have something to say about Southern Motion Furniture? Southern Motion will honor reasonable and customary labor charges for a period of one year from the original date of sale for the purpose of repair or replacing warranty parts. Please review the Southern Motion Warranty for more information. Not registering will not effect your warranty in any way. (239) 254-6359 15100 Tamiami Trail N North Naples, FL 34110. I ordered it and waited on it for weeks to come in from... We purchased our power recliner from Woodstock Furniture Outlet a couple of years ago.Paid a pretty penny for... We bought a Southern Motion power reclining double loveseat a year and a half ago. The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. Southern Motion is a leading manufacturer of motion furniture. Main Campus. Pros: Have additional comments or questions? You can also choose a safe location where the delivery staff can leave your package. Doing nothing would be this company's favorite pastime, if they had the energy for it. Rights Reserved, You Are About to Contact PissedConsumer.com, https://www.southernmotion.com/customer-service/warranty-info. I had a Southern Motion dual reclining loveseat and I knew exactly what I wanted so I had to order it to get the leather and the color that I wanted. The Classy Home's delivery partners have been advised to reduce contact with customers by placing packages at the customer's doorstep and stepping back. Search for other Furniture-Wholesale & Manufacturers in Pontotoc on The Real Yellow Pages®. You can fill out a contact form on their website www.southernmotion.com, or write a letter to Southern Motion™, P.O. (727) 799-4733 21590 US Highway 19 N Clearwater, FL 33765. Send us an email or contact Southerland Customer Service by dialing 800-443-1183. Southern Motion™, subject to all the limitations and exclusions described in these Limited Warranties, warrants the following Southern Motion™ products and parts against material manufacturing defects for the duration set forth next to that product or part in the table below. Best place to shop online for quality home furniture for less. Contact a Southern Motion representative here! Southern Motion Furniture phones are not available. Open to the Public! Quality, Poor quality, Quality very disappointing, Inferior quality for the price, Poor customer service. What happened? Southern Motion Reclining Furniture. Within 3 years the bonded leather fabric is peeling away from its backing. You can find contact details for Southern Motion above. I had a Southern Motion dual reclining loveseat and I knew exactly what I wanted so I had to order it to get the leather and the color that I wanted. Now I have to tear my living room apart on Christmas Eve if it actually gets here then in the middle of Christmas and having to move my whole living room around. You can find contact details for Southern Motion above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Southern Motion Furniture is ranked 403 out of 1492 in Furniture and Decor category. We have over 1,500 workers in five Mississippi based facilities helping to add jobs for the people of the USA and providing our amazing customers with quality pieces. The algorithm is subject to change in future. The company markets its furniture pieces through a number of dealers throughout the country, including Darvin Furniture, Nebraska Furniture Mart, Kanes’ Furniture, etc. For the quickest service, contact the Motion team directly at 855-256-8669. No Email Response from Customer Service. They started cracking and peeling all over the place and look horrible. Discuss the issues you have had with Southern Motion and work with their customer service team to find a resolution. ID check is performed at a distance. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. ... Just enter your phone number below and we will call you as soon as possible. Southern Motion Furniture is a manufacturer and distributor of upholstered household furniture in the United States. Note that Anthem is also available 24/7 to accept claims, prior authorization requests and more via the Availity Portal . Contact Anthem Blue Cross (Anthem) For help with eligibility verification , claims , and general provider questions , please call the appropriate Customer Care Center phone number below. Disappointed with our furniture. Southern Motion is a leader in design and innovation in all categories of motion and reclining furniture. Southern Motion has become a leader in design and innovation in all categories of the motion furniture industry. We also know how to take a classic look like track (877)-702-0555 Help Center; Our Promise; Shipping; Returns; Contact Customer Care; Company Information. 1 review of Southern Motion "Paid a pretty penny for a three recliner leather sectional and a leather reclining sofa. Chairs and sofa peeling. If you prefer, you can submit the email form below. Companies are selected automatically by the algorithm. Southern Motion rockers and wall huggers all come with a handle on the side. Try to contact them by leaving a review. I have only delt with the store i purchased from, Look of the sofa, Color, Comfort, Comfort quality, Cons: The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Thank Now I have to tear my living room apart on Christmas Eve if it actually gets here then in the middle of Christmas and having to move my whole living room around. Southern Motion™ reserves the right to require defective parts be returned upon request. For further information, write to Southern Motion, Service Department, P. O. Southern Motion Furniture ranks 404 of 1493 in Furniture and Decor category. Southern Motion Furniture was first mentioned on PissedConsumer on Aug 02, 2012 and since then this brand received 490 reviews. 1805 27th Street Portsmouth, Ohio 45662 (740) 356-5000 Use this comments board to leave complaints and reviews about Southern Motion. Or find a store near you: over 150 stores nationwide. Replacement power supplies for Okin motors are used in all types of Motion Furniture and Lift Chair Recliners, Power Recline Recliner Chairs and Sofas, and Theater Seating. Southern Motion will not sell or share your information with anyone. For the fastest response, contact a local furniture retailer directly. Each Southern Motion sectional, chair, or sofa is designed with a perfect pitch, so you know you're sitting in the best seat in the world. Of course it is out of warranty. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. 1,161 talking about this. PK Power New 2-Prong AC/DC Adapter Compatible with Southern Motion FS2900-2000 FS29002000 SPS-2A29VDC-03-WM-SM Sofa Recliner Lift Chair Tranquil Ease Raffel Systems SPS-2A29VDC-PR Electronics $28.39 $ 28 . All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Brandon, FL 33511. Should you have any question concerning this warranty, please contact your local authorized Southern Motion dealer. 39 Warranty service should be performed by your authorized Southern Motion dealer. With a solid lineup of reclining sofas, loveseats, console loveseats, and sleeper sofas, they have quickly become one of the top choices for living room furniture. contacted the... We purchased a Southern Motion reclining sofa and love seat set three years ago. Customer Service. Southern Motion Furniture reviews (www.southernmotion.com): is over-priced and total junk. Click here for customer service topics such as warranty information, frequently asked questions, product registration, and more. I was told that I would have delivery in mid November that it was scheduled to be shipped from the warehouse on November 9 and weeks later I was told that it was shipped to the wrong warehouse and it has literally been sitting there for a month and I still do not have my couch. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Southern Motion Customer Service. Claims to be made in the USA with quality components but the truth is most China made furniture is made with better material and better designed then southern motion. Absolute garbage. A little research online shows that this is a very common problem for people that have purchased their furniture. Initial Southern Motion complaints should be directed to their team directly. 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