Box 52444 Phoenix, AZ 85072-2444. Aetna Medicare Advantage and Prescription Drug Coverage: 1-855-335-1407; Aetna Medicare Supplement Plans: 1-800-358-8749 Blue Cross Medicare Advantage: 877-774- 8592 Contact our licensed insurance agents to find Medicare coverage for your needs. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. ET. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Call the Pharmacy Help Line at 1-800-238-6279 Participating physicians, hospitals and other health care providers are independent contractors and are neither agents nor employees of Aetna. We’re here 24 hours a day, every day. Asked that I return call to Aetna 1-866-887-9741 and enter 7 digit number so they would know who I was, call came in on 3/19/20 at 4:57 PM central standard time. California only: Aetna Dental P.O. Box 14597 Lexington, KY 40512-4597. Aetna DMO ® and PPO grievance and appeals. Government retiree): 1-866-234-3129 ( TTY: 711) SEHBP (Education retiree): 1-866-816-3662 ( TTY: 711) Our mailing address. Pharmacy Help Line. Phone 1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into, or call us at 1-800-MEDICARE. Box 10462 Van Nuys, CA 91410 . Caller type: Unknown. All contracted providers participating in our Medicare Advantage (MA), Prescription Drug Plans (MAPD & PDP), Medicare-Medicaid (MMPs) and/or Dual Special Needs Plans (DSNPs) are required to attest to meeting the Centers for Medicare & Medicaid Services (CMS) compliance program requirements for first-tier, … ET, and Sunday 8 a.m. – 6 p.m. Mail-order drug ordering address: All states except California: Aetna Dental P.O. Aetna Dental P.O. Speak with a Licensed Insurance Agent 1- 844-847-2659 , TTY Users 711 Mon - Fri, 8am - 8pm ET Aetna Medicare PO Box 7762 London, KY 40742. Every year, Medicare evaluates plans based on a 5-star rating system. For questions about Pharmacy or Aetna Rx Home Delivery, call 1-888-RX-AETNA (1-888-792-3862). Links to various non-Aetna sites are provided for your convenience only. MEDICARE-MEDICAID (Duals) Aetna Better Health Premier Plan - Call Member Services and ask to be connected to a nurse at 1-855-676-5772 (TTY: 711 ), 24 hours a day, 7 days a week. Box 14094 Lexington, KY 40512-4094. The call is free. Caller name: Said It Was Aetna Medicare. Aetna Medicare. Call us at the numbers listed below. MEDICAID. For accommodations of persons with special needs at meetings, call 1-833-251-9949 (TTY: 711). Monday to Friday, 8 AM to 6 PM ET: SHBP (State and Local. Hours of operation are Monday through Friday 7 a.m. – 11 p.m. Aetna pharmacy claims: Aetna Pharmacy Management P.O. All dental Medicare claims . Do you need answers to questions about prescription drugs? ET, Saturday 7:00 a.m. – 9:30 p.m. Important: Medicare Compliance Program Requirements Due by December 31, 2020.